The availability of the certified plumber to do the job was key! The plumber came on the day scheduled, completed the job that day and took care of submitting paperwork to the City. I am very satisfied with the service and work done.
I WOULD NOT RECOMMEND CHARLIES PLUMBING! I recently had one of their technicians out to fix a clogged drain. The technician spent 15 minutes doing his work and then left after seeing the water go down the drain normally. Less than 24 hours later, the same problem re-appeared, except this time it was worse. Now the initial drain was clogged again and it was causing another drain to back up as well. I quickly called Charlie's Plumbing to see if they could send someone out to fix the same problem, but they were adamant that now the technician would charge overtime rates...DOUBLE what I paid before for the same problem that they made worse. Completely unprofessional. I had to get another company out that knew what they were doing, charged less, and fixed the problem completely. When speaking to the manager, Doug, at Charlie's Plumbing to explain the situation, he proceeded to argue with me the entire time about how they are right and I am wrong and try to "teach me a lesson about plumbing" (which again was unprofessional). IF YOU WANT TO SAVE TIME AND MONEY, DO NOT CHOOSE THIS COMPANY FOR YOUR PLUMBING NEEDS! GO ELSEWHERE!
Can't tell you how wonderful the workers were. Knew what the were doing like it was second nature to them. So pleased with how soon they responded and got things done. The place was cleaner when they left than it was when they got there. Plan on them coming to our beach house and doing work there as well.
I really appreciated Julio and his expertise in handling clogs and drains. He was so respectful and nice. Thank you to Austin at the office and Ellie, too. What a great team. Job well done!
Charged us almost $300 for a diagnostic of our partially clogged pipe. The diagnostic completely clogged our shower pipes so that we couldn't use it at all. Then they quoted us $700 ON TOP of the $300 to fix it. The office refused to even discount the diagnostic fee, at which point I decided to go with another local handyman. The actual plumber who came to the house was kind, and had no idea what kind of scam his company was running.
Charlie's Plumbing, Inc. is a UK Plumber based in Houston, Scotland. Charlie's Plumbing, Inc. is located at 10114 Thermon, Houston, TX 77075, USA, Houston, Scotland 77075, UK.
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