Do not get blood work done here. I had bloodwork done in July 2017 as a part of my COVERED annual wellness screening and blood work. UTP outsources the lab work to Memorial Hermann Outreach Labs who has a small clinic on-site inside the UT Physicians office in the Heights. UTP did not give MH my insurance information to bill the blood work properly to my insurance nor did they give them my correct contact information to get a hold of me if there were billing issues (they gave them a random phone number that I've never seen before and provided MH the incorrect apartment number that I was living at the time (they said apartment #3 when I was in #312). I had no idea that the bill was never paid until late 2018 when I started getting debt collection calls & letters. I am now stuck with a large bill that I have to pay out of pocket since so much time has past and my insurance will not let me submit a claim for services in 2017. Thanks a lot! Also, long wait times and it took several weeks in advance to get appointments. I will be taking my medical services elsewhere for 2019...lesson learned!
Dr Parks is absolutely wonderful. She spent time with us to ensure she understood my daughters full medical background, symptoms, and concerns. She was genuinely interested in my daughters well being and is treating her whole person: mental, physical, and emotional. Love her!
Update: Jan 2019: It was probably a bad day. They are still awesome!Since I wrote this I feel like things are going downhill a bit...We shall see if it improves....I have never had a bad experience here, so I don't know what these people are talking about. They are super helpful and friendly. I always schedule my appointments to be the first one (8AM). The only time I had a long wait was when the doctor was stuck in traffic. That was once. I've been using UT Physicians for about 10 years now. I love the doctors, the phlebotomists, and the office staff. I even tell all my friends they need to switch to this group. Also...I had my first hospital procedure ever at UT Med Center. The wait was super long but the staff was awesome.
Extremely poor communication. It took greater than 2 weeks, 5 faxes, countless phone calls, and visiting the office to request a copy of an immunization record and get a signed doctor's note for school. Zero urgency, zero concern, and a complete disconnect between the clinic and administration.
This place used to be awesome but now EVERYTIME there and hour behind....at least. Its ridiculous. Dr.S are good but not worth wasting an hour and a half..
UT Physicians Multispecialty - The Heights is a UK Doctor based in Houston, Scotland. UT Physicians Multispecialty - The Heights is located at 6526, 925 N Shepherd Dr, Houston, TX 77008, USA, Houston, Scotland 77008, UK.
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