Very friendly, and extremely professional family oriented. I am so thankful, and very impressed with the preparation of my mother. Thank you so much and please keep being you. I will highly recommend you to all.
My family received an excellent treatment during the arrangements and the service. The place is cozy and all staff very professional.
Cypress Creek was one of the best decisions we made during our sad family situation. I can't say enough good things about Robert, Cesar, and the rest of the Cypress Creek staff. You definitely don't feel like you're dealing with a large, impersonal, company - instead you feel like the entire staff is concentrating on you and your family's needs. Unlike many other funeral homes, when you book Cypress Creek, your family has the entire facility, so you don't have to worry about potential customers walking in and out during your service. Additionally, on the day of your service they greet your guests at the door, guide them to refreshments, and generally assist you in everything you need to have the service run smoothly.The owner, Robert, makes himself available by phone whenever you need him. This was fantastic for us as we had lots of logistical issues due to a once-in-a-decade ice-storm hitting Houston. Many other businesses were closed that day but Cypress Creek, knowing how much we needed them were right there for us. I give them my highest recommendation.
**UPDATE**I have adjusted the rating to two stars for the following reasons:1. Total lack of communication2. Repeated errors in the paperwork3. Uncompassionate demeanor and flippant attitude (consistently) of the lady who works there. At this point I wouldn't trust them to handle the final needs of my dog let alone another loved one. Made an emotionally difficult time substantially harder for our family. I will adjust my score as necessary if need be but my initial evaluation is 5 stars. Being able to call and speak to a human being who cared even at midnight really means a lot to me. Since I have never made a call like this and it was for my infant son I had a great many questions. Caesar was very patient, informed, and compassionate. I feel very confident that this family owned and operated funeral home will treat my family like their own.
My experience with the Cavazos Funeral Home and Cavazos family was phenomenal. They treated my family and I with kindness and respect from the day we requested funeral arrangements to the day of my father's funeral. Mr. Robert Cavazos even helped me when I made a boo boo walking into the church. He offered his elbow to me on more than one occasion throughout the funeral services (10.12.16). The entire family is nothing but professional and genuinely good people. I will be entrusting the rest of my family's care to the Cavazos' as the time arises. Very affordable, no pressure to spend on anything that you didn't absolutely need. I am truly ecstatic with the services provided. Please consider using this family for your loved ones needs. They are the best! Thank you all for taking care of my Daddy. We appreciate it!The Garfield Family "Melanie Garfield"
Cypress Creek Funeral Home and Crematory is a UK Funeral Home based in Houston, Scotland. Cypress Creek Funeral Home and Crematory is located at 2000 Cypress Landing Rd, Houston, TX 77090, USA, Houston, Scotland 77090, UK.
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