HORRIBLE CUSTOMER SERVICE. NOT PROFESSIONAL. DO NOT BUY YOUR FURNITURE HERE. THIS IS SUPPOSE TO BE A CORPORATE OFFICE AND THET CANT Give Satisfaction or come up with a solution to any of the problems there company caused. Off to the BBB!
Stay away from bel f! The furniture is horrible quality it is the worst out there maybe even worser than Walmart! The stitches and staples came off within the first few months. Also the bottom of the recliner came off as well. This place sucks when I spoke to customer service they told me they can't do nothing but to send someone out here for the 6th time but this time I will be charged. It's total bs!
I bought a couch from Bel about a year and 5 months ago. I also bought a 5 year warranty. Now my couch is broken. How within a year and a half I do not know. But Bel refuses to fix the couch even though it is under warranty. They will not fix the couch because they don't cover normal wear and tear. Well they should say that when you are selling the warranty to customers. Then I call the Corp office and of course the individual has an attitude. Please don't buy from Bel it is a waste of time and money! Dishonoring Warranty! False advertising!
WARNING! I had a terrible experience with Bel Furniture. The management at the Clarewood location is extremely unprofessional, the salesman lied to me in order to make a sale and the store manager will not honor it, the delivery crew drove off - left the furniture without my signature even after I asked them to take it back, the manager hung up the phone in my face, the company cares nothing about the satisfaction of their customers. The store manager would not give up the hard to reach district manager when asked in person after constant back and forth. If you do have an issue it is hard to reach anyone in corporate or upper management to assist you. AVOID THIS FURNITURE STORE!
I bought my couch from here. Ill never pay original price. This place has variety of furnitures. Some has a bit wear and tear but unnoticeable. You can ask for further discounts from display price. Delivery is very fast either same day or next day delivery.
Bel Furniture - Distribution Center is a UK Furniture Store based in Houston, Scotland. Bel Furniture - Distribution Center is located at 11155 Westpark Dr, Houston, TX 77042, USA, Houston, Scotland 77042, UK.
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