The parking situation is ridiculous. How can patient parking be completely full by 7:00 am? The valet, which is free, is a small wait in the morning and a 30 minute wait in the afternoon. The people are all very friendly and as efficient as possible. No tipping is allowed so it is truly free. The doctors and nurses in the cardiology department are top notch. The front desk people all need a hug.. perhaps being jam packed every day has worn their spirits away. The CCU staff is also wonderful. I am truly impressed with this VA and it's amazing how when hospitals don't have to worry about money or insurance company approval, things just get done. Patient care is a priority.
It's nice that the services were always free for my father but stuff like parking and traffic was always a nightmare. Anything involving scheduling conflicts was just plain terrible, when he was dying in a regular hospital they got upset that I had to move a date around. He passed before they could even get his dental coverage, too.
ER on weekends was not a good experience!!! The front desk people were fine, but the RN and the Doctor that was on the weekend of 12/15 was not very helpful, and would not listen to me about my issues!!!! The last time I was here (with the same problem) the same thing happened!!!! I was treated much better at the V.A. ER in Dallas!! Thay were much better and they listened to me and my needs!! This ER here needs to do much better job with us Veterans!! When I first came here, back in May 2018 thay sent me Home and did not treat my problem then, and I got worse!! I am a Veteran, I deserve much better!!! The staff during the week is much better!!!
Sure Michael E DeBakey was rough when I first came in 2003 but, they have been changing for the better. There are always going to be people who work for VA and have never been anywhere close to being in the military. These are usually the ones that seem to treat us wrong. For the most part I love my VA. I've had 5 surgeries, from my neck to my toes, and they were all successful and the doctors and nursing staff have been wonderful to me. I pray for them to get better and that WE get better at respecting those people who work there.
Just had a day surgery. It went well all the staff were great. Wish I could name them all.Dam good team they showed. Keep up the great work.
Michael E. DeBakey VA Medical Center is a UK Hospital based in Houston, Scotland. Michael E. DeBakey VA Medical Center is located at 2002 Holcombe Blvd, Houston, TX 77030, USA, Houston, Scotland 77030, UK.
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